Another echo-chamber, never question anything - Anonymous employee Docusign Employee Review

1.0
Feb 11, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People seem nice, and benefits are good.

Cons

DocuSign is just like any another Silicon Valley echo-chamber tech company. They push the progressive narrative through your throat in every company event. I came to the US from Latin America and have my own values. This company says it's all for diversity, but it's not true. They don't accept people who dare question their progressive dogmas. On the other hand, management has a top-down approach, at least in the projects I've been involved in. I provide context for product decisions based on research, but they still won't listen, because they're driven by their assumptions. I don't see myself in the company for too long. Too closed-minded.

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Docusign Response
5y
Thank you for sharing your thoughts. Everybody in our company should be treated with respect and be able to contribute. If you don’t feel your ideas are being heard, please reach out to Tom Casey. He -- time and time again -- has been interested in listening to a wide range of voices throughout all levels of his team. I think you will find Tom receptive to hearing you out and, if you are open to it, sharing his feedback and advice for you. As for what I am understanding to be political points of view, that is also disheartening to hear. In the past 12 months, we have had many speakers and fundraising efforts focused on helping communities who were experiencing racism in our societies with the goal of raising awareness and empathy. Many employee resources groups sponsor these forums. And while we don’t have ERGs that are political or religious in nature, we certainly enjoy hearing different perspectives from a range of thought leaders. Might you consider organizing or proposing a speaker who might represent a different point of view to help build understanding? If so, please suggest the speaker to Dan or Joan. It might jumpstart a dialogue that is constructive.

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5.0
May 30, 2026
Recommend
CEO approval
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Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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