How could you possibly improve this place? - Account Executive Docusign Employee Review

5.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

I've been here at DocuSign for just over 2 years now. I'm thrilled to see that after this length of time, my pros have stayed the same along with my "cons" since my previous review. I truly love working here day in and day out, feel supported and recognized by management, and align with the vision of this company. DocuSign really stepped up to the plate during this year and I can confidently say they have made our WFH situation the best an organization possibly could. People stick around here for a reason. No point in changing a good thing.

Cons

Racking my brain to think of anything here. Things are busy for the sales org (in a good way). Expect to have a lot going on daily, but everything with a good purpose. I wouldn't even consider this a con personally. If you are looking for a slow working environment, this place might not be for you.

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Docusign Response
5y
Thank you for writing another review -- we get to write a new one each year to make sure candidates have an updated perspective. Wonderful to hear that you feel supported especially during these times. I do too.

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5.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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