Great Place to work- Hard to keep up with all the opportunity - Account Manager Docusign Employee Review

5.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

DocuSign continues to be a dynamic and ever changing and ever growing place to work. When I started, we were pre-IPO and there were some concerns that as the dust settled from going public that opportunities would slow down and growth would be more stead. NOT SO! There is so much opportunity on the sales side and I imagine everywhere in the org for growth within your career, and to make moves that might have been harder to do previously. Great culture- team dynamics are great, events are fun and you truly want to be there, Great resources- amazing amount of resources both in terms of training and just the ability to reach out to just about anyone about something and they really want to help

Cons

I think that with many tech companies you need to be able to handle a lot of ambiguity and fast changes but its not hectic and chaotic to the point where things dont work. The company is growing so harder to know everyone but core teams are getting more cohesive and close .

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Docusign Response
7y
Thank you so much for all of the detail. It's great to hear you like the training resources. The company has invested in this heavily and we are hearing from many employees that they are leveraging the training resources on DocuSign Learning. It is true that we are growing fast, but it's great to hear that the core teams are cohesive and close. That is important

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1mo
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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