Incredible highs that don't compensate for the lows - Anonymous employee Docusign Employee Review

3.0
Nov 19, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Disruptive product and smart, passionate team members can make for a compelling brand and company. Customers love DocuSign and how it has improved their life - the impact is real for both enterprise and consumers.

Cons

Very political culture with a fixed mindset of what employees are capable of. Lack of direct feedback can make it difficult to know what key stakeholders actually think of projects. Tendency to marginalize talent deemed too threatening to directors.

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Docusign Response
10y
Much time has passed since you wrote this review and our hyper growth has enabled us to recruit some great management talent. We don't hear much of what you outline above. But thanks for sharing and hope you have found a great fit in your next job.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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