Culture still old-school compared to many companies in the Bay Area - Administrative Docusign Employee Review

2.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

1. Culture is very flexible 2. Managers aren't micro-micromanaging. Employees are friendly 4. office is in a great location - right down the street from Bart/Muni/ Transbay Terminal 5. Interviewing here was good, because it felt more like they were trying to get to know you rather than judge you based only on your skills

Cons

1. They don't offer a great deal of perks such as gym reimbursement, parking, educational class allowance. Their transportation allowance barely makes a dent. 2. Administrative professionals are under-appreciated and lack fair pay 3. Teams/ departments feel separated. (if you go to a company event you'll feel like everyone is a stranger besides the few people you work with) 4. Their payables, purchasing teams and processes can use a great deal of improvement - simple tasks can take months/weeks. lack of response and unclear procedures are rampant. 5. on-boarding new employees process should be more professional. (i.e. give a tour of the office, encourage managers to setup a lunch with their new employee on the first day instead of making them sit through orientation, introduce them to key people, and make them feel more welcomed) 6. better pay raises and career grown for any administrative professional

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Docusign Response
8y
Thank you for writing such a detailed review. I'd encourage you to sit down with your manager or HR Business Partner to discuss some of the cons you are experiencing -- especially as regards your experience as an Administrative Professional. You can also reach out to Chris Mahar or Melissa Clark in Benefits -- they can explain to you the reasoning behind where we invest in benefits. They are quite reasonable people. You will also be glad to hear as far as diversity is concerned, our new CHRO is a woman and will report directly to the CEO and we recently held a Candidate Innovation Day to discover new ways we can improve the recruiting process. Finally, I am surprised by your comment regarding bathrooms and kitchens. I sit on the 10th floor and it is so blah compared to the other floors but perhaps I am not seeing what you are seeing. If you have ideas of how to remedy the situation on your floor, please fill out a Service Now ticket for WPS or talk to Chad Bosques. he is very approachable and would be interested in hearing your ideas. Thanks again.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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