Friendly & Rewarding Work Environment - Anonymous employee Docusign Employee Review

5.0
Aug 28, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Easy, quick onboarding process. From initial phone interview to start date took 1.5 months, this was fast in comparison to recruiting processes I have gone through with other employers. I was sent to Discovering DocuSign in Seattle and fully on-boarded with dashboards/tools/training within 4 weeks. - Recurring company-wide, large team, and small team meetings/happy hours and lunches. Strong sense of connection to the larger organization. - Communication and open dialogue with employees about future visions and planning for the company. CEO, CMO, Head of Sales, and Chief Product Officer host town hall meetings and open Q&A for employees worldwide to ask about the proposed direction for the product. - Periodic rewards and call-outs for high performers on teams - Great offices! Fun places to work in convenient, beautiful locations.

Cons

- As the company grows larger, teams struggle to define roles and responsibilities clearly as well as understand who to work with cross-functionally. - Syncing the third-party communication platforms used internally can be a challenge.

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Docusign Response
8y
Thank you for writing such a thoughtful detailed review. This really helps job candidates get a sense of what it's like to work here and if it's for them. Glad you like the Shout Out awards and the All Hands Q&A ... and that you feel a strong sense of connection to the larger org. (I do, too.) And thanks for your feedback re defining roles. With a new CEO and CSO/CMO on board, there has been a bit of flux and redefining. They say change is constant in fast-growing companies but it has increased even for DocuSign. It's all good. But it has felt like a lot and a lot of roles have been recently refined. Good point about IT and I think the IT strategy team is working on ironing that out. (They sent around a survey a few months ago focused on exactly that.)

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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