Great potential, great product, lot of work to be done - Sales Executive Docusign Employee Review

3.0
Jul 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Best product in the market, great brand recognition, good balance of work/life, lots of flexibility in your day to day work.

Cons

It's an operational mess, still running the day to day like a small startup, seemingly a lot of confusion about how to get the company to the next level.

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Docusign Response
8y
We'd love to hear more about the operational and infrastructure hot spots. If you are game, please reach out to Olga Kibler who supports the Sales organization. Thanks.

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5.0
Feb 16, 2026
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CEO approval
Business Outlook

Pros

lots of exposure business processes within GTM

Cons

Typical start-up mentality hindering strategic productivity

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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