Great Direction from New Leadership - Positive, Focused & Inspiring - Anonymous employee Docusign Employee Review

5.0
Jun 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We announce a new CEO in January and a new Chief Strategy & Marketing Officer in April. Both are super impressive. They are focused on making DocuSign each employee's best place to work (ever), and doing so by engaging, empowering and inspiring. Both have dug deep into the business, are asking all the right questions, and moving the company forward...fast. They have big, inspiring visions, are data driven, and already proving to be the right choices for our business. As excited as ever for our future.

Cons

Working through change is never immediately comfortable, until you start to see the positive impact. I believe we are starting to see it across the business.

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Docusign Response
9y
Thanks. Great details and glad to hear you are supportive of the direction our new CEO and CSO/CMO are taking us. They are injecting a new refreshed sense of focus and energy that many say is quite exhilarating. Good point about priorities and sequencing -- so many great directions to take, so little time.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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