A Growing Company With a Startup Heart - Anonymous employee Docusign Employee Review

5.0
Jun 15, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work here really do care about their jobs, and the product / service they are building. You get to work with super smart people who want to succeed. The location off the office in downtown SF, and close to public transportation is a huge plus!

Cons

Priorities can change from time to time, and for some people that is hard. We are losing Keith Krach as our CEO and he will be very hard to replace.

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Docusign Response
10y
Thanks. Love your points. The good thing about Keith is he is passionate and really cares about the company. He and the board will pick the right successor. The bar is high and they won't compromise IMHO. And also he will remain Chairman and actively involved for at least another 3 years.

Explore other reviews about Docusign

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
1w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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