Great launchpad for your career. - QA Specialist/Analyst Concentrix Employee Review

5.0
Jul 5, 2013
Recommend
CEO approval
Business Outlook

Pros

This company knows how to take care of its employees. Competitive salary, great benefits and lots of training opportunities. Health and dental insurance is covered, and the company even provides emergency loans for some of its employees.

Cons

Call-center culture allows for strong competition even among colleagues. During my stay, I was criticized a lot for not having a college degree despite my contributions and tenure in the company. Though health insurance is provided, the company lacked a counselor, which would have helped deal with the stress that comes with such a competitive environment.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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