Good starting point in a new country - Client Advisor I Concentrix Employee Review

3.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good starting point when you have just moved to Germany and it helps you get the stability you need. The colleagues were nice

Cons

The Management is chaotic, they do offer permanent contract however, they do not let you know within reasonable time. It’s also the same when you’re ln normal 1 year contract, you never know if you’ll get extended. They would let you know within 1 week or worst even 3 days before your contract will end. The environment is stressful because of how its managed by senior team leads. The higher managers are great tho, but they don’t really know what the senior team leads have done in order to get these results. If they would have to shout at an agent or make them cry, they would. Instead of actually mentoring them like a real leader.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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