Docusign reviews

There are a lot of problems with DocuSign at the moment. The culture has become mired with toxic politics that have more to do with management backstabbing and looking good than they do with improving the product or boosting employee morale. Long reaching decisions that heavily impact teams' day to day operations, or worse someone's very employment, are made in a slapdash fashion, experimentally tried for 3-6 months and then walked back. It is one of the worst change management cultures I have seen in a very long time. Product + customer success is primarily marketing fluff or nonexistent, with nothing to recommend to customers that their large investments for several year contracts are worthwhile. And finally there is limited to no upward mobility for the majority of ICs. When there is an opening who gets the job is all a game of bias / favoritism. The opportunity goes to the person who's been able to stroke a director's ego the most, and there is very little transparency or actionable feedback for anyone who was not selected. Additionally, for a roll to even open you are waiting for the previous manager to retire, take a new opportunity, or disappear into the ether. All in all DocuSign is not a very happy place to be at the moment. But the true warning of this review is for any ICs who do manage to find their way out and discover a new opportunity elsewhere: they need to keep quiet about it until the very last second. DocuSign has a very opaque view of what constitutes a ‘competitor’ (essentially any software that has to do with documents at all may now be considered as part of this list), and if any employee attempts to act with integrity when leaving DocuSign they will get nothing in return. As soon as you attempt to put in your 2 weeks notice and announce where you are going, they will terminate your employment that very day - which means that you will not receive 2 weeks notice pay, your outstanding RSUs will be immediately canceled, and if you are relying on health insurance from DocuSign it will only last until the EO the month (again picking your date to announce your departure is important). Having experienced this first hand as an employee who tried to do the right thing and expected at worst to be put on 'garden leave' for the traditional 2 week period, my advice to any current DocuSign employee thinking about leaving to go elsewhere is simple: don't give them a courtesy they won't return. When you announce your intent to depart either withhold the details of where you are going, saying for example that you don't have anything lined up but are taking some time off, or hold out until you are in the position that is most advantageous to you and then announce your decision to leave, assuming they will terminate you that day. Say that you expect your new employer to be classified as a competitor and as such are giving DocuSign 1 business day to close your access. To sum this up, don't do anything for DocuSign that they wouldn't do for you, and trust me, they won't do much for you, if anything.