Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Docusign pays well, and includes generous stock option plans

Cons

Very political environment; you can be terminated as a salesperson, even if you are performing and hitting numbers. HR at Docusign is ruthless at protecting their interests and cannot be trusted. Sales staff is evaluated not by management, but by analyst team

3.0
Feb 12, 2025

Downward spiral

Recommend
CEO approval
Business Outlook

Pros

Great product, decent compensation, some really smart people. Some good recent changes in management.

Cons

Communication is terrible. Getting anything done is like pulling teeth. Culture has gone downhill in the last two years. Employees don't feel pride in the company anymore.

3.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, I had a great experience at Docusign. The product is well-built, and customers tend to be very happy with it. The people are the best part of Docusign!

Cons

There have been significant changes since I first started. The company no longer invests in sellers' success the way it used to. Success now heavily depends on the quality of your territory—if you’re fortunate to have a great one, opportunities can come your way. However, if your territory isn’t strong, it can be an uphill battle. Some of the top-performing AEs benefit from deals that fall into their laps through consumption or customer requests. Without those, it’s challenging to consistently hit targets. The IAM (Identity and Access Management) offering is also struggling. There’s limited interest from customers, and while a handful of them do adopt it successfully, the demand is not widespread. I have concerns about DocuSign's long-term ability to maintain its competitive edge and overall success in the market. My advice: proceed with caution and carefully evaluate your opportunities here.

Viewing 376 - 378 of 3,633 Reviews

Glassdoor has 4,174 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.