Docusign reviews

3.6

61% would recommend to a friend

(3,623 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Sep 12, 2015

Growth is Strong

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth is strong, the market presents great opportunities to expand. There is focus in many of the right places in terms of how we extend our products globally. Teams have positive attitudes and peers are collaborative.

Cons

Leadership is far too VP, SVP, and C-title heavy. Certain leaders have unrealistic expectations of their teams and provide little context for their asks, while other leaders seem to be just a long for the ride. Sales is far over staffed while other departments are struggling to keep up.

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Docusign Response
10y
Thank you for your comments and your thoughts on staffing. We will share these thoughts with the HR Business Partners team.
3.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Great view of the city in the Seattle and San Francisco offices, lots of snacks, and smart coworkers

Cons

It's disappointing that a company that is growing so fast, super successful, and hiring every day does not promote from within. Many full time employees have been here for a few years and have yet to be promoted. Other contractors who work hard and would like to become a full time employee are not offered the position or opportunity because of a "lack of budget" in their particular department.

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Docusign Response
10y
Thanks for taking the time to write this review. I will share your thoughts about promotions and contractors with the HR Business Partners team. We did promote the most people we ever had in the spring focal cycle. But I understand you might not feel or see that in your own area.
2.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Great product, without a doubt, and some really great people to work with and learn from. Perfect location in Downtown Seattle, steps from the market, SAM and other city highlights.

Cons

So many to list, but I'll stick to the ones that are most relevant to Salespeople, I have many friends and acquaintances in the field and would not recommend DocuSign to any of them because: Base salaries are comically low and non-negotiable, if you are a good sales person with a solid track record you will be taking a pay cut of seriously undervaluing your skills. Quotas are (seemingly) made-up and not based on either actual market projects or past performance. They are also exceedingly unrealistic in most departments but also wildly inconsistent, in terms of ability to exceed quota and resources available, from team to team. Don't bet on making up your lost salary with commissions, it's highly unlikely at DocuSign. Management/Leadership: Lots of managers, very few quality leaders or managers that even display competent leadership qualities. Sr. Leaderships: Keith Krach is an inspirational guy and, from what I've seen, has done great things for the company, he will likely continue to do so as the business grows globally. Beneath him are a multitude of C-level exec's, SVP's and VP's, many of whom have dubious roles and are, seemingly, redundant. They are weighing down the company and creating a bureaucratic mess.

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Docusign Response
10y
We are sorry you did not have a good experience here. Thank you for your feedback. Good luck on your next endeavor.
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