Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 22, 2016

MDR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is an incredible amount of support amongst colleagues on the team. Knowledge is shared daily, and you learn a lot from your peers. Management also works hard to provide campaigns for the team to supplement your own prospecting efforts.

Cons

You only learn from your peers and personal experience. Management does very little to provide training and development. The xDR teams are growing so fast that it extinguishes the culture that once was. Rapid growth looks great from the top, but really hurts morale when you're down at the bottom fighting to hit your monthly goals in a shrinking territory. Additionally, there are incredibly successful email sales tools out there for teams like this, yet they don't exist at DocuSign. At least one person complained about the email tool every day for six months. Nothing changed, so we were forced to continue down a path ridden with resistance. What's funny is that almost every day, we heard from management suggestions on how to be more efficient.

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Docusign Response
10y
Thank you for the feedback. I will share it management. Best of luck in your next gig.
3.0
Apr 19, 2016

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Great product. Great team members. Many happy customers that are very invested in the success of the implementation.

Cons

Product group disconnected with customers. Account Managers manage too many accounts. Senior management is so focused on growth that they do not realize a storm is brewing.

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Docusign Response
10y
Thank you for writing a review. Product and Engineering now report to Brad Brooks who is very customer focused and is keen to smooth out any disconnects if and where they exist. Be sure to bubble up any opportunities you see to him directly. He is all ears.
5.0
Apr 16, 2016

Exciting Hyper Growth

Recommend
CEO approval
Business Outlook

Pros

There are lots of opportunities to take on responsibility, get involved in other areas or become the SME in something new. Everyone is super-approachable. There is a great atmosphere in the office. Local leadership are excellent. People are recognized for success. There are great benefits (pension, life insurance, health and dental, free snacks, drinks on Fridays, bonuses for referring friends etc). Generous holidays!

Cons

Growing fast brings its own problems and uncertainties globally and locally, especially in this climate for startups, but there is a strong management team which will take the company to the next level. There are also a lot of Chiefs!

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Docusign Response
10y
Thank you for taking the time to write such a detailed review. Much appreciated. Since you wrote this review, I believe we have streamlined some executive positions which hopefully addresses some of what you advise Management to address.
Viewing 3427 - 3429 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.