Docusign reviews

3.6

61% would recommend to a friend

(3,633 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Almost at my year finally. I finally feel like I can contribute here. I can say with certainty that the feeling I came away with after coming here to Glassdoor and reading everything I could before I interviewed, is spectacularly accurate. The sense that this is an amazing company, that people still enjoyed coming to work here, that feeling that you are supported in your role, that there is growth, and opportunity. Great benefits to boot. This is all consistent with my understanding today. This is the first time, as someone in their mid-30's, that I can say I've felt support, felt heard, and felt like I'm able to grow and stay with a company happily. Of all my jobs this has not been my easiest, but definitely my most rewarding. This is the first company I've felt genuinely happy to be with. I will be staying as long as I can. Looking forward to the future here. Thank you for making this an enjoyable and rewarding place to begin my career, as I see it now. Dan I know you read each of these, you, as our CEO, I feel have made a large impact on DocuSign. Thank you for showing passion, caring, concern, and so much more. You inspired this one little runt in the workforce. Please keep it up!

Cons

As seen in other reviews that stated we were moving towards IPO. Those statements were well written and accurate. You did and do feel the belt tightening, but as was stated, that is expected at this stage. It's hard to feel any negativity about that and I hesitate to even mention it here. It's been stated that the 401k matching will be brought in post-IPO, as long as that is made into reality as was promised, and we have no reason to believe that won't happen, it's really just being patient until the when comes to pass. The only legitimate complaint I could speak to is: The training I received at this job was the worst I've ever received. That being said, the colleagues I immediately found myself surround by thereafter, made it so that did not matter so much. They, as well as my manager, were a large part of the reasons I succeeded. The people at this company are, by and large, heads above the average employee at my previous companies. This failure also presented an opportunity and I have worked endlessly to provide quality & actionable feedback to our training team. My managers have assisted in getting that feedback heard within our Training department as well. I believe we can continue to make strides towards improvements there as we move towards scalability, etc.

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Docusign Response
8y
Thank you very much for sharing so many details -- both about the good and less good aspects of DocuSign in your experience.Love that you dig the people, appreciate the benefits and feel you are making an impact. And yes, Dan, is pretty awesome. Now let's talk about training. I've forwarded your review to Anna Schocket, Lambert Walsh, Ella Dillon, John Hsieh and Joan Burke. They assure me they are making strides and have committed to improving enablement. So consider yourself heard. And if you have any ideas --- bubble them up to John Hsieh. Thanks again.
5.0
May 22, 2018

Fantastic company and a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm fairly new to DocuSign and I have found everyone very helpful. Many employees are very philanthropic and take time out to do work for non-profit organizations. I've already been to three events in less than 6 months. * Very helpful employees * Very nice coworkers * Great culture

Cons

This is a tough one... they didn't have a matching 401(k) but that is being addressed now that we are a public company. The San Francisco office has better goodies in the kitchenette(?)

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Docusign Response
8y
Really, we have better food in SF? Ping Paul Armstrong and tell him what goodies would be good to add to the Seattle kitchens. He is open to ideas. That's amazing that you have participated in 3 volunteering events in less than 6 months. DocuSign IMPACTis a part of our DNA. Glad to hear that it's not all talk but you actually notice it and have participated so early on.
4.0
May 22, 2018

Great company & people, too much politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We have a smart and humble team, and the work life balance is very good. If you prove yourself, it is possible to change positions and make career progress, though it is not easy. Dan is a great CEO and the future of DocuSign is bright in my opinion.

Cons

Politics is huge here - it's all about what relationships you have in the company. If you want to be successful, you have to play the politics game, make sure you're on a good team with good manager, etc. If you don't, you can easily make no progress and get no recognition even if you're great at your job.

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Docusign Response
8y
Thank you for sharing your thoughts.
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Glassdoor has 4,175 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.