Docusign reviews

3.6

61% would recommend to a friend

(3,629 total reviews)
avatar

Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- Upper management takes huge efforts to involve all levels of the sales funnel - Team with consistently high performance, great mentors available for understudy - Good team dynamics at all levels - Internal promotions

Cons

Compensation and benefits could be higher

3.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, I had a great experience at Docusign. The product is well-built, and customers tend to be very happy with it. The people are the best part of Docusign!

Cons

There have been significant changes since I first started. The company no longer invests in sellers' success the way it used to. Success now heavily depends on the quality of your territory—if you’re fortunate to have a great one, opportunities can come your way. However, if your territory isn’t strong, it can be an uphill battle. Some of the top-performing AEs benefit from deals that fall into their laps through consumption or customer requests. Without those, it’s challenging to consistently hit targets. The IAM (Identity and Access Management) offering is also struggling. There’s limited interest from customers, and while a handful of them do adopt it successfully, the demand is not widespread. I have concerns about DocuSign's long-term ability to maintain its competitive edge and overall success in the market. My advice: proceed with caution and carefully evaluate your opportunities here.

Viewing 325 - 327 of 3,629 Reviews

Glassdoor has 4,170 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.