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      Docusign

      Engaged Employer

      Docusign reviews

      3.6

      61% would recommend to a friend

      (3,629 total reviews)
      avatar

      Allan Thygesen

      60% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Culture & values

      3.2

      Career opportunities

      3.0

      Senior management

      Docusign has an employee rating of 3.6 out of 5 stars, based on 3,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      May 22, 2018

      I would give more stars if I could!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      DocuSign defines work life balance - work from home options & flexible work hours. Excellent product - we truly make our customer's life easy. Great pay package (base pay, bonus, RSU ) and benefits (free insurance, employee events, free food & beverages!) Upper management have a very clear goal and are driven to achieve it. Really smart and easy to work with colleagues. DocuSign IMPACT is in everyone's DNA. They are always looking for ways to give back. Amazing Parental leave - 6 months paid leave for the primary caregiver & 2 months paid leave for the non-primary caregiver. They really listen! This is the only company where the CEO reads every single survey feedback, and takes action based on inputs given directly by employees. They take fixing the diversity and gender gap very seriously, and are actively working towards improving it across the industry and not just the company.

      Cons

      Needs more established leveling of roles within organizations. Improve commuter benefits.

      avatar
      Docusign Response
      8y
      You win the award for most detailed. I don't know where to begin ... but I agree with everything you mention. Commuter benefits -- please bubble up your ideas to Michael Erisman and Melissa Clark.
      3.0
      Feb 12, 2017

      Uneven Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The product has a lot of use cases for businesses and individuals. - There are a lot of smart people at DocuSign and most want to do the right thing for customers. - If you work in the right group (or for the right manager), things are usually smooth and easy.

      Cons

      - If you aren't in the right group, things might not be very smooth and it is easy for your group to get lost in the general shuffle. - Plans are often abandoned or not followed through with little or no explanation, rather than being adjusted or examined. - Other Glassdoor reviews have comments about communication or cooperation issues being caused by "growing pains" or rapid growth, and having statements like that consistently show up for more than a couple years usually means that they aren't just growth issues but real cultural problems.

      avatar
      Docusign Response
      9y
      Thanks for your note and hope you are happy in your next gig. We took your suggestion to heart. Our new CEO held a series of smaller town hall sessions with employees from different groups around the company and the Q&A session showed that he is quite comfortable with transparency and lively authentic discussions. He plans to continue these.
      2.0
      Jan 10, 2017

      Dysfunctional management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand recognition; some great people in pockets; relatively stable company (size and revenue growth); potential to disrupt paper workflow

      Cons

      Lack of clear vision; no clear decision-making; limited focus on career development; high level of bureacracy

      avatar
      Docusign Response
      9y
      Apparently the board heard your advice because shortly after you wrote this review, we announced our new CEO Dan Springer who is focused on innovation, customer success and people. His door not only seems to be wide open but he is walking the halls and asking questions and holding Town Halls and meetings with smaller groups of employees. He even attended at Women@DocuSign dinner and jumped right into a candid discussion about the company. We are pretty excited.
      Viewing 307 - 309 of 3,629 Reviews
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      ReviewsDocusign reviews

      Glassdoor has 4,170 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.