Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 717 reviews)); "Great culture and values!" ((in 436 reviews)); "Good work/life balance depending on team" ((in 425 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 327 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 273 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 100 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 64 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 49 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 41 reviews)); "Senior Management are arrogant and beaureacratic." ((in 21 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Apr 11, 2022

Good work life balance

Lead software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexibility to work from home

Cons

Too much of work load

Discover Response

4y

Thank you for taking the time to write a review. We need feedback like yours to continue to make Discover a great place to work. It's important to us that our employees feel comfortable talking to their managers regarding their workload, so we're sorry to hear that you felt you had too much on your plate. We wish you all the best with the next step in your career!

4.0

Feb 16, 2022

Great company to work for

Sr. manager it

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and benefits, solid financial position

Cons

Sr. Leadership’s ability to priories initiatives across the business leaves a lot to be desired. Currently a lot of turnover due to leadership changes over the last few years.

5.0

Feb 11, 2022

Fantastic Company, people and benefits

Customer relationship manager

Recommend

CEO approval

Business Outlook

Pros

I loved my time at Discover. You are treated like an equal by all levels of management. When they say “open door” policy that’s exactly what it means. You could go to any team coach or even the the department managers with any question or issue and they would help with a smile. Discover really cares about their card members and employees. Can’t say enough about the company. Wish I was still there!

Cons

Call volume can be a little high but the training program and additional training classes available through professional development fully equip you to handle the stress of high call volume.

Viewing 268 - 270 of 5,181 Reviews

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