Avoid this place like the plague
Pros
The starting wage of $11/hr isn't bad for people who have zero work experience, because that's who you are working with when you start teenagers and stay at home moms who are getting a job for the first time in 18 years.
Cons
The benefits are terrible they jacked up the prices so you are paying $300+ a check for just medical for a family. It is a call center, the work is hard but what is worse that you CAN NEVER get the highest possible annual raise. If you want to move into management you better be prepared to have your nose so far up the department managers butts that you can see Oz. Those who complain and whine get what they want. Even their HR is terrible! I had someone threaten to stab, with plenty of witnesses, did they get fired? Nope in fact now they are a supervisor, because the management liked them. If you are lucky your raise will be $0.15 and that's working your self to exhaustion of every single day. Also staffing is ridiculous, your schedule says your break is at one time then staffing changes your schedule AFTER you took your break making you out of compliance for when you are supposed to be on the phone. So if you need a job and are willing to brown nose all day, Discover is the place for you. This is coming from a person who dealt with the it for 6 years. There are better jobs out there, keep looking.
