Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1843) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (644) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1104 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 902 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 865 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2062 reviews)); "Very demanding and low very low pay" ((in 1242 reviews)); "Bad Managers that I report to" ((in 519 reviews)); "Extended working hours" ((in 332 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Berlin , Düsseldorf , Nürnberg , Leipzig , Osnabrück , Münster , Duisburg , Frankfurt am Main , Schwerin , Gera , Hameln , Mannheim , Wuppertal , Ulm , Moers , Hamburg , Kiel , Bernau bei Berlin , Halle (Saale) , Neuenhagen bei Berlin

Concentrix reviews

3.9

76% would recommend to a friend

(44,749 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (44,749 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews

2.0

Feb 12, 2025

Work here if you don't have another option

Customer support advisor

Recommend

CEO approval

Business Outlook

Pros

Working from Home, Salary is ok.

Cons

No good benefits. Most of the time you will not be able to help the customer and you will simply need to warp the truth or sell lies to people. Sometimes is justified but almost always there is not a proper solution or information that we can give. Everything is controlled by a merciless algorithm that often gives problems. There are nearly 0 opportunities to progress in the company unless you make friends with specific people. They will push to meet KPIs that are unreal and almost impossible to reach. Some superiors are as toxic as they can be.Don't work here if you can or, if you do, try to find another job asap

Concentrix Response

1y

Hello, thank you for your review. That’s the opposite experience we want our game changers to have. We’re disappointed to hear about your concerns with the management and the experienced pressure. We hold our leadership to high standards when it comes to how we treat each other and, Thank you for taking the time to speak your mind. It really does help us improve. If you are willing to share some more information on your experience, please reach out to EB-DACH@concentrix.com. We would like to learn more about your experience and make a change moving forward. Best regards Your Concentrix-Team

3.0

Feb 10, 2025

job

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

you can keep work and life balance

Cons

salary for this position not good enough

Concentrix Response

1y

Hi, we're open to constructive feedback, even if it stings a little because we’re always on the lookout for ways to improve. Reviews like this give us a window into what’s working and what isn’t. We are very grateful that you have chosen to be part of the Concentrix team and we appreciate the impact you make, which includes sharing your thoughts here on Glassdoor. Thank you! If you are willing to share some more information on your experience, please reach out to EB-DACH@concentrix.com. We would like to learn more about your experience and make a change moving forward. Best regards Your Concentrix-Team

1.0

Feb 4, 2025

0 stars if it were possible

Sales and marketing agent

Recommend

CEO approval

Business Outlook

Pros

not much to say. it is not recommendable.

Cons

micromanagement, employees are nothing but numbers. poor management style, zero actual respect for those doing the hard work. lack of professionalism. terrible work life balance, no option to work from home. lack of clarity in terms of role contents from the start. false advertisement to lure people in. high turnover.

Concentrix Response

1y

Hello, thank you for your review, as well as for leaving your honest feedback regarding the managing style and transparency at work. We are focused on ensuring all game changers feel included and are happy here at Concentrix. We're disappointed that things haven't worked out so far and we would love to look to into this more. To that end, if you feel comfortable, you can reach out to us at EB-DACH@concentrix.com. We'd like to do whatever we can to address your concerns. Best regards Your Concentrix-Team

Viewing 76 - 78 of 44,749 Reviews

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Concentrix reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work here if you don't have another option

job

0 stars if it were possible

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