Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1149) , Senior Software Engineer (546) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (327) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1980 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1619 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1401 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1269 reviews)); "The salary was good and decent." ((in 360 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 738 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 561 reviews)); "Brutal performance management" ((in 526 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 271 reviews)); "Frequent Layoff and Reorganization." ((in 199 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.4

46% would recommend to a friend

(13,156 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by category

2.4

Culture & values

2.4

Diversity & inclusion

2.4

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

5.0

Aug 6, 2008

Good Company - Work hard, Play Hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working environment that challenges you both from an intellectual point of view as well as personal development. Some up or out mentality that is left over from the number of consultants that they hired in the past. Fairly strong leadership that cares about their associates and hence developed some very nice severance packages. Attempting to develop some stronger leadership from within, but there is a tendency to look at IQ versus EQ.

Cons

Too much focus and time on performance management. Easy to get a reputation...difficult to break it. Saw performance reviews that repeated the same development opportunity year over year. Difficult environment to get promoted in given the current and continuing reduction in workforce. Environment can produce an elitist attitude.

3.0

Aug 4, 2008

Whatever....

Dis

Recommend

CEO approval

Business Outlook

Pros

Felxible work environment is good

Cons

A whole lot of arrogance -- "I am was an electricl engineer in college a year ago, and I think we should..."

4.0

Aug 1, 2008

A good place to start your career

Senior business manager

Recommend

CEO approval

Business Outlook

Pros

Extremely well balanced work life arrangement. It is relatively a young organization with most associates below 40, which makes the environment energetic and challenging. Highly analytical approach to work with big reliance on data and less so on qualitative factors.There is an open culture of soliciting opinions and feedback. Their is also a culture of encouraging or supporting associate decisions to change groups or role type.

Cons

Growth beyond junior/entry level positions is very limited. The competition is high, so if you are looking for fast growth this is not the company for you. Also the company culture is very data driven, with certain groups like Business Analyst community highly respected while others are not given adequate value. Leadership and management skills at mid to senior level leaves much to be desired. The growth of the company has put some relatively young people at senior levels who were rewarded with promotions for their analytical skills and the not the ability to lead or manage people. This is especially true for roles on the business side. Constant re-organization and moving of groups will leave you confused as to who is doing what.

Viewing 13120 - 13122 of 13,156 Reviews

Jobs at Capital One

Corporate Soft Skills Trainer (Virtual)

Remote

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Full Time Branch Ambassador - New Iberia

New Iberia, LA

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Senior Administrative Assistant (Administrative Support Assistant III)

McLean, VA

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Senior Associate, Horizontal HR Business Partner

McLean, VA

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Part Time Branch Ambassador - NYC

New York, NY

View job