Capital One reviews

3.4

46% would recommend to a friend

(13,216 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers nice building free checking account

Cons

In the customer service role you have 3 minutes to handle customer concerns. Which is not long enough when answering the concerns of the customer. They often cancel your scheduled breaks due to call volume. It is almost impossible to schedule a day off . The quality team is unorganized and does not collaborate with the rest of the team.

3.0
Jul 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Lots of young people, which makes an open-minded and active atmosphere; Big company, which makes it easy to switch between departments and learn different skills; Gym is good; Flexible hours, some teams allow you to work from home frequently as long as you get your job done;

Cons

Too many young people can mean lots of peer pressure, because these kids are too eager to show how smart and hard-working they are; Too many changes, and lots of them are unecessary. Every new VP will bring a "new" idea to the team, and after a couple of organizational changes you find yourself return to the starting point. Too many meetings in the department I used to work for. You can have a whole day's meetings, and still have a whole day's work waiting for you and due tomorrow. What do you do then? You work over the night and over the weekends.

4.0
Jul 11, 2012

Above Average

Recommend
CEO approval
Business Outlook

Pros

Great benefits, health insurance, 401k, paid vacation, PTO, maternity leave

Cons

As a part time teller I was obligated to work every saturday

Viewing 12805 - 12807 of 13,216 Reviews

Glassdoor has 21,347 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.