Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Sep 3, 2018

Stay away

Recommend
CEO approval
Business Outlook

Pros

Good relocation package. If you want to move to Amsterdam, you can accept their offer, work for 1 year and then leave.

Cons

Is not a technology company and admits it. Only reacts to competitors, is not proactive. Has an uninspiring CEO and cannot find a CTO for over a year. Outdated tech stack, with tooling to match. Outdated defenders of tech stack who prevent any and all efforts of modernizing it. Recently started to cut costs, which is always a bad sign. Leadership team does not admit to any problems and acts like everything is perfect. Favoritism is commonplace and promotion process is broken.

2.0
Jul 5, 2018
Recommend
CEO approval
Business Outlook

Pros

- Lunch and fruit provided - Monthly outing where you have free drinks for two hours. - The international atmosphere. - Possibility to do overtime from time to time. - Discounts in your reservations.

Cons

- Medium and high management positions are given to English people in a huge percentage. The favouritism there is so obvious that is extremely upsetting and frustrating. Specially because the international staff are highly qualified (and of course, all of them are bilingual, whilst the English colleagues aren't) and some of them went from high school to Booking. This creates a negative and irritating experience for the foreigners. Talent, diplomas, international experience, etc are all wasted because you don't have the right nationality. At some point, we did even had a regional manager visiting the office to see why this was happening, and after this visit "what a coincidence", foreign colleagues were promoted. - Bullying, harassment, xenophobia, degrading people in monthly meetings, etc unfortunately happens but management bury their heads in the sand and they never see anything. This applies of course only of the wrongdoer is English or friends with the management. None can touch you then. - Another big issue is micromanagement. If they ever want you out, they will start a proper witch hunt and you'll be gone. Fact. - Hypocritical HR department who claims they are there to help, but it's quite the opposite. If you get too "problematic" with your requests or get sick quite often, then they'll try to get rid of you, one way or another. They will take advantage of the fact foreign people don't necessarily know all their rights in the workplace. One HR associates has confessed in her previous job the role was about retention, whereas in this company it is actually how to get rid of unwanted people. - Targets are unrealistic, putting employees under unbearable stress that brings about illnesses of all sorts. - There's a maximum amount of time that you are given for toilet breaks. There will be questions asked if you go over this amount. - You can get sacked for being late a couple of minutes, but they still employ a team leader that touched inappropriately a female colleague at a work do. Need to say more?

1.0
Mar 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice people, pleasant atmosphere, nice office, good lunch, great work-life-balance, good salary (compared to most other Dutch companies).

Cons

For back-end developers Booking.com has absolutely nothing to offer. The quality of code is just horrific and building on top of the house of cards is the norm. OO? Tests? TDD? DDD? Any design at all? Forget about it. 2000 line Perl functions with 1000 line if-else-statements are perfectly normal and not even frowned upon, even by principal engineers. Perl is still the language you will work in (despite what they say in interviews) and Perl is simply unfit for building quality back-end systems. There are a few teams doing cool stuff, but you have to wait 8-20 (!) months before you can pick a team you like. Run away from this company if you want to learn anything useful as a back-end developer. You'll be a worse programmer when you come out compared to when you came in. Do join though if you want to go back 15 years in time.

Viewing 253 - 255 of 7,594 Reviews

Glassdoor has 9,141 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.