Booking.com reviews

4.1

80% would recommend to a friend

(7,593 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,593 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
4.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the the recently renovated facilities.

Cons

Did not enjoy the third shift or low pay.

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Booking.com Response
11y
Thanks for writing !
3.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

- 40 hour work week, really means 40 hour work week. - International work environment

Cons

- Don't let the "free fruits", "free lunches" and "happy hour fridays" "trip to Amsterdam" fool you, this company loves to feel like their giving you so much, giving random "Booking.com" branded pens, hats, bags, USB's...all random and really useless material things. This company should just focus on at least meeting the market rate in terms of salary. Don't get a below market salary and then try to "make up for it" but giving us random junk. - Brainwashing of the brand and culture, you're either in or not. - I get that this is an online brand and things are always changing, but quit changing "standard procedures" every other month. How do you expect to "keep a standard" if you keep changing it. Literally, always get an e-mail saying "we change how we do this, we do it like this now" - This company prides itself in providing "higher trainings" but then they say their "too busy" "peak period" and then cancel all trainings. - Poor training, given very basic foundation training and left fending for ourselves.

2.0
Oct 12, 2014

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits, flexibility, nice people, interesting business

Cons

Egos abound in this company. If it weren't so uncomfortable it would be amusing. It's all smoke and mirrors folks. If you drink the Kool-aid you'll be okay for a while, until you realize that what you are being told could not be further from the truth. You WON'T get promoted unless you are friends with the right people. You will NEVER earn as much as you would at another OTA. Keep your head down, your mouth shut and find another job ASAP. It's nice to have free lunch once a month and bar hop on the company but what does that do for your quality of life?

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Booking.com Response
11y
Management development is a key area of investment for the company as we work hard to try to manage our growth. Thanks for your comments which help us get stronger.
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