Booking.com reviews

Hi and thanks for your review. Thanks also for the 5 plus years that you have been here, you really have contributed to the growth and success of our business Thank You. You will have sen a huge change in the business over the last 5 years. I'm glad that you recognise what we are trying to doI guess it's a case of lots done and more to do. Thanks again, kind regards Ryan

Hi and thanks, for your review it is really appreciated. Whilst I agree with your positive comments, I’m afraid that in a 24/7 operation shifts are inevitable. We are working hard in response to colleagues’ feedback in the Your Voice engagement survey, to make sure rotas are communicated in good time and we are as flexible as possible but this is always going to be about striking the right balance. As you say though, there are lots of opportunities for growth. Thanks again for your feedback Ryan