Booking.com reviews

4.0

79% would recommend to a friend

(7,603 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

The fast paced environment definitely keeps you on your toes. There isn't much room to feel bored in a company growing so quickly. You're encouraged to make your coworkers your friends, and this type of environment promotes good support. 401k and good insurance coverage.

Cons

The pay is lower than other call centers in the area. It seems as though the company is growing faster than it knows how to properly hire for. Upper management tends to be out of touch with low level employees and the rule changes often reflect this.

5.0
Sep 23, 2015

Amazing company culture, dynamic and diverse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The variety of different projects and the speed of completion. Spirit of innovation, open collaborative atmosphere and empowering people to reach their potential.

Cons

The larger the company gets, the more we feel the growing pains. Management needs to be careful to not lose the start up feel.

5.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

In my experience, this role was one of the most challenging opportunities. Most tools you use are built internally, so even though every employee has to start from scratch when hired, from understanding the logic of their tooling, you understand the company better as a whole. This company runs on change and A/B testing, so for someone who likes procedure and strict structure, this might not be the organization for you. But for someone who likes to feel like they have a voice at their company, someone who appreciates executive transparency, and for someone who thrives as an independent worker then this company and role may be a great fit. My favorite part of the role was that I was the CEO of my own market and designed my strategies of how to optimize the performance of my partners based on my knowledge and observation. I felt empowered by my management to take challenges head on and not be afraid to fail, which is refreshing for such a large corporation. It is a plus if you are a quick thinker, but the company provides tremendous support to help you educate and build your skillset within the role. Lots of opportunity for upward mobility within the company; especially those who do not mind moving across offices (and even countries sometimes)

Cons

Time prioritization is a MUST. If you do not have a hearty work ethic then you may not like the environment.

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Glassdoor has 9,152 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.