Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 624 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 572 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 532 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 520 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 375 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 481 reviews)); "Bad managers are very bad" ((in 260 reviews)); "Bad leadership as far as I know." ((in 106 reviews)); "No career opportunities in Zagreb" ((in 65 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 65 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

Booking.com reviews

4.0

79% would recommend to a friend

(7,606 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews

5.0

Oct 16, 2024

good benefits

Senior recruiter/account manager

Recommend

CEO approval

Business Outlook

Pros

Good work life balance -

Cons

Limited growth opportunities in the company

Booking.com Response

1y

Hi, thank you for your review. We are happy to hear that you appreciate the work-life balance offered by the company. However, your experience regarding the limited career growth opportunities is unfortunate. Please know that we have taken several steps in promoting employee development and revamping our training and development practices to offer more promotions and career growth opportunities within the company. Therefore, we encourage you to schedule a meeting with your manager to explore any available opportunities within the company. We wish you continued success. The Booking.com team

3.0

Oct 16, 2024

Salary

Financial controller

Recommend

CEO approval

Business Outlook

Pros

Good salary, inclusive environment to work on, good people involved bottom mid range careers

Cons

Not a nice company to work due to high pressure and not organized and collaborative work since it’s public

Booking.com Response

1y

Thank you for taking the time to share your experience at the company so far. While we are glad to hear that you appreciate the inclusive workplace environment, it is unfortunate to hear that you do not feel comfortable due to our internal work and organizational structures. Your feedback and advice to the management is important. We would like to recommend you schedule a meeting with your manager or HR representative to discuss these topics further to explore and identify ways to optimize ease of work. Thanks for being part of our journey, and we hope your experience will improve in time. The Booking.com team

4.0

Oct 16, 2024

Nice place

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good culture, nice people to work with

Cons

i don't think there is any downside

Booking.com Response

1y

Hi, thank you for your review. We are glad to hear that you look fondly back on your years at the company, and that the workplace culture and your colleagues contributed to your experience. Wishing you all the best with your career. The Booking.com team

Viewing 625 - 627 of 7,606 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

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Account Manager - Frankfurt

Frankfurt am Main

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Account Manager - Hamburg

Hamburg

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job

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Nice place

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