Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 624 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 572 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 532 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 520 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 375 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 481 reviews)); "Bad managers are very bad" ((in 260 reviews)); "Bad leadership as far as I know." ((in 106 reviews)); "No career opportunities in Zagreb" ((in 65 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 65 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.0

79% would recommend to a friend

(7,606 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Oct 17, 2024

happy company

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

great work life balance good compensation

Cons

slow pace lots of seniors which would not be hired as a mid software engineer in different companies

Booking.com Response

Thank you for sharing your experience with us. While we are glad to hear that you appreciate the work-life balance and compensation offered, it is unfortunate to hear that our internal structure and ways of working do not have a positive influence on your work experience. Your feedback is important and noted. Please know that teamwork and succeeding together are an essential value at the company. While this may sometimes lead to slowing down progress due to shifting priorities, we value the diverse perspective of our teams. We encourage you to contact your manager to discuss this matter further and identify ways to optimize ease of work. Thank you for being part of our journey, and we wish you all the best with your career. The Booking.com team

3.0

Oct 17, 2024

A classic corporate environment with good work-life balance

Machine learning engineer

Recommend

CEO approval

Business Outlook

Pros

- Strong work-life balance - Skilled engineering teams - Building a quality product

Cons

- Overemphasis on tech transition, adding unnecessary processes - Complex, unfinished and non-maintained useless layering on top of standard tools - Reinventing tools and platforms instead of using established solutions

Booking.com Response

Hi, thank you for sharing your experience with the company so far after more than four years. We are pleased to hear that you appreciate the work-life balance, the knowledge and expertise of our teams, and our dedication to developing quality products. At the same time, your feedback regarding several work processes, tools and platforms is important to us and noted. We encourage you to schedule a meeting with your manager to discuss your feedback further in detail and explore ways to optimize ease of work. Thanks for being part of our journey, and we wish you the best with your career. The Booking.com team

5.0

Oct 16, 2024

excellent work environment

Recruiter

Recommend

CEO approval

Business Outlook

Pros

equal opportunities great work life balance ease of work transparent communication

Cons

no minus points as of now

Booking.com Response

Hi, thank you for your review. We are glad to hear that you appreciate the workplace environment, equal opportunities, the work-life balance, ease of work and transparency. Thanks for being part of our journey, and we wish you continued success at the company. The Booking.com team

Viewing 622 - 624 of 7,606 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

View job

Account Manager - Frankfurt

Frankfurt am Main

View job

Account Manager - Hamburg

Hamburg

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job