Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 624 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 572 reviews)); "Great place and colleagues that helped me throughout my internship" ((in 532 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 520 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 375 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 481 reviews)); "Bad managers are very bad" ((in 260 reviews)); "Bad leadership as far as I know." ((in 106 reviews)); "No career opportunities in Zagreb" ((in 65 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 65 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.0

79% would recommend to a friend

(7,605 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Oct 23, 2024

Amazing people, nice company culture

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Genuinely nice teams of people to work with. Very smart and passionate people. Very successful business, gives a sense of pride. Excellent brand to hire for, very attractive to candidates. Really strong benefits packages. Very flexible and family friendly.

Cons

Can be chaotic, everything is fast paced with a variety of tools and varying complexities across different locations and entities.

Booking.com Response

Thank you for taking the time to write a few words about your experience working for Booking. It’s great to see that you can look back favorably, and that you felt right at home. We also appreciate the feedback you’ve given us with regards to our work processes.Thanks again, and we wish you all the best for the future. The Booking.com Team

4.0

Oct 21, 2024

Great culture, but inconsistent stability

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Data culture is excellent, experimentation is advanced.

Cons

In some departments LTs switch different configurations of managers and reorganize teams every half of the year or so. For individual contributors this might be really annoying

Booking.com Response

Hi, thank you for your review. We appreciate your positive remarks regarding the workplace and data culture at the company. Your feedback regarding internal leadership decisions and reorganizations is appreciated and noted. Thanks for being part of our journey, and we wish you continued success. The Booking.com team

5.0

Oct 21, 2024

Great place to work

Senior sap developer

Recommend

CEO approval

Business Outlook

Pros

Really friendly atmosphere. Great relocation package. Good compensation package. Great office. Hybrid work mode is available. Good work-life balance. Challenging tasks.

Cons

Some processes could be improved. Some common software is not allowed.

Booking.com Response

Hi, thank you for taking the time to share your experience at the company so far. We are pleased to hear that you find it a great place to work at and that you enjoy the workplace culture and our office. Your feedback regarding internal work processes and technology used is valuable to us. If you would like to discuss these topics further, we encourage you to schedule a meeting with your manager to explore ways to optimize ease of work. Thanks for being part of our journey, and we wish you all the best with your career. The Booking.com team

Viewing 613 - 615 of 7,605 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

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Account Manager - Frankfurt

Frankfurt am Main

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Account Manager - Hamburg

Hamburg

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Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job