Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 612 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 589 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 528 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 516 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 376 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 482 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 62 reviews)); "• Blatant Favoritism within the office" ((in 59 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

Booking.com reviews

4.0

79% would recommend to a friend

(7,604 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,604 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews

4.0

Nov 18, 2024

Great place to work but slow career growth

Lead product manager

Recommend

CEO approval

Business Outlook

Pros

Good Pay GOod WLB Great people to work with GOod expsore

Cons

Slow career growth Poor middle managers Low risk appetite

Booking.com Response

1y

Hi, thank you for your feedback. It is great to hear you appreciate the work-life balance and colleagues at Booking.com. We understand that career growth and innovation are important, and we encourage you to share your thoughts with your manager or HR to explore potential improvements. The Booking.com team

4.0

Nov 17, 2024

Great company to work, especially for starters.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great company that cares the development of each employee.

Cons

Employee turnover so high, it can be overwhelming tie to time.

Booking.com Response

1y

Hi, thank you for your feedback. We are happy to hear that you value the = commitment to development at Booking.com. We understand that turnover can be challenging, and we encourage you to share any suggestions with HR or your manager on how we can better support employees during transitions. The Booking.com team

5.0

Nov 17, 2024

Great place to work!

Junior data analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay, nice offices, good team

Cons

Promotions typically take a while

Booking.com Response

1y

Hi, thank you for your review. We are glad you enjoy the work environment and team at Booking.com. We understand that career growth is important, and we encourage you to discuss your aspirations with your manager to explore potential opportunities, as this is an important value to us. The Booking.com team

Viewing 568 - 570 of 7,604 Reviews

Jobs at Booking.com

Account Manager - Berlin

Deutschland

View job

Account Manager - Hamburg

Hamburg

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Account Manager - Frankfurt

Frankfurt am Main

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job

Booking.com

Booking.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work but slow career growth

Great company to work, especially for starters.

Great place to work!

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