Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 612 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 589 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 528 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 516 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 376 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 482 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 62 reviews)); "• Blatant Favoritism within the office" ((in 59 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

Booking.com reviews

4.0

79% would recommend to a friend

(7,604 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,604 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews

5.0

Nov 19, 2024

Great company to work at

Account manager

Recommend

CEO approval

Business Outlook

Pros

Solid structure Thriving business Interesting perks

Cons

Big tech company with multiple changes along time

Booking.com Response

1y

Hi, thank you for your review. We are happy to hear that you find it a great company to work at, and that the structure and perks have added towards that positive sentiment. Your feedback is appreciated as well. Thanks for being part of our journey for all these years, and we wish you continued success for many years to come. The Booking.com team

4.0

Nov 19, 2024

Good place

Tax analyst

Recommend

CEO approval

Business Outlook

Pros

I believe the office space is amazing, good benefits for being an employee and of course depends on your team’s management how enjoyable the work is.

Cons

Sometimes is too big of a company, so some things might take longer to figure it out.

Booking.com Response

1y

Hi, thank you for sharing your review here. We are glad to hear that you enjoy the office space and appreciate the benefits. We are committed to providing our employees with a rewarding career experience as we continue to invest in our training programs and improve our work processes. Therefore, we appreciate your feedback. Feel free to schedule a meeting with your manager to discuss ways to optimize ease of work. Thanks for being part of our journey, and we wish you continued success at the company. The Booking.com team

3.0

Nov 19, 2024

6 Year Employee

It team lead

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Excellent Working Environment

Cons

To many middle managers taking the decision making out of your hands

Booking.com Response

1y

Thank you for your review. We are pleased to hear that you appreciate the workplace environment and benefits offered. However, your perspective on the management and the decision-making process is noted and appreciated. We encourage you to schedule a meeting with your manager to explore ways to involve more employees in that process. Thanks for being part of our journey, and we hope your overall experience at the company will improve soon. The Booking.com team

Viewing 565 - 567 of 7,604 Reviews

Jobs at Booking.com

Account Manager - Berlin

Deutschland

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Account Manager - Hamburg

Hamburg

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Account Manager - Frankfurt

Frankfurt am Main

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job

Booking.com

Booking.com reviews

Company ratings over time

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Great company to work at

Good place

6 Year Employee

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