Booking.com reviews

4.0

80% would recommend to a friend

(7,600 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Aug 11, 2018
Recommend
CEO approval
Business Outlook

Pros

- Lots of decent people who deserve better - Free lunch

Cons

- Ineffectual management - Gaslighting Hr department - Basically everything it is and chooses to be. The London office must have the hardest working recruitment team in the world because retention is a serious problem due to the level of toxicity. The irony is one of the company values is ‘it’s not what you say, it’s what you do that matters’ Under the bright streamers and promise of monthly outings, office parties and free lunch, they will try to convince you to sip the Koolaid that Booking cares and values it’s people, but this is all smoke and mirrors. The reality is you are under constant pressure to keep demanding statistics up. Regardless of how good you are at your job, if your numbers dip, you get disciplinary action. The sickness and lateness policy is inhumane and exploitive. There is strict 3 instances in an entire year policy. The illogical thing is they are tied together. so two lates and one sickness in a year counts as your three strikes. Employees who are unwell or have chronic issues operate under fear and uncertainty in managing this. There are horror stories floating around of this. For the above reasons, everyone bar a few unicorns resent their team leaders because they serve solely to uphold these rules and keep the pressure up. This is all because of bad leadership. They are being managed from another country and are a number on a screen to someone. The only way they can justify their existence is to keep the stats high enough to seem as if they are working. To do this, obviously they have decided to operate a blatant work mill.

1.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Relocation package, fruit and lunch provided on a daily basis

Cons

Bullying in the most of the teams. Some managers are bullying their team members to stay on the positions. Some managers are ignoring everything just as they don't have a team. If you are developer and want to keep your health ok: JUST DON'T go there. It is a real threat there. The management is rotten, they hired the very ignorant and greedy persons who don't manage people. They care about numbers and positions. Some managers call developers: "Livestock". Now in company used a new word: dev livestock. The usual employee is a number or livestock as they say. Just read advice and keep safe! There you can be in a real danger. It is a very toxic place.

1.0
Jun 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The good people that are serving customers daily who are incredibly resilient and positive and some long serving team leaders who still haven’t given up hope yet!

Cons

The office is lead by an incompetent management team whose primary objective is to appear as if the site is actually contributing lots to the wider business. However the reality differs as the high attrition alone is an ongoing cause for concern along with the very many people related issues which stem from the working environment that has been created based on fear and intimidation. Bullying, discrimination, favouritism and harassment is a regular occurrence in London and the hr team in place seem overwhelmed with it all but try their level best. Quite frankly many of these issues should be taken further as it extends beyond a work related matter only especially the sexual harassment issues.

Viewing 403 - 405 of 7,600 Reviews

Glassdoor has 9,149 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.