Booking.com reviews

4.0

80% would recommend to a friend

(7,599 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Feb 11, 2013
Recommend
CEO approval
Business Outlook

Pros

The company culture can be a positive aspect if you are young and single. Company paid happy hours and company outings. Health benefits are pretty good and well priced. Good people. Get to travel, can be good when you're not forced to do it at least 50% of the time.

Cons

Underpaid compared to their competition. Inexperienced management...company is growing quickly and management has no idea how to handle it. Most managers dont actually have management experience. So called "promotions" are not merit based. Get friendly with management and tell them they are great and you'll get a "promotion" where they'll cut your pay and give you more work. Constantly changing bonus structure with astronomical goals. False promises on bonuses...you might get it and then lose it. Bonuses are very small compared to competiton. No company cards for travel expenses. Pay out of pocket and then wait got reimbursed. HR is there for show, nothing ever gets handled the way it should. No growth potential at this point. If you started 5 or 6 years ago you could move up but not now. 17 year old international company with an unorganized startup feel to it. CEO said it best, "if you are here to make money the you are at the wrong place."

1.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

- Nice offices - mostly friendly people - nice location in the middle of Amsterdam

Cons

- Bad pay, poor bonuses - Most of the people working there are young and have no experience working anywhere else. They are therefore still immature in how they handle things and place great value on moving up the career ladder. Much more politics than you would expect. - Unclear requirements from management, refuse to clarify no matter how often you ask, then blame you for doing something that wasn't in the requirements. - Really disorganized. They call it "constant change", but really it's a bunch of chickens running around with their head cut off, not knowing what to do next. The company is growing faster than the structures that are in place, and it is causing big internal problems.

1.0
Apr 28, 2012
Recommend
CEO approval
Business Outlook

Pros

9 to 5 job so no extra work at home. International working environment

Cons

Unrealistic targets, bad working conditions (lack of oxygen in the office, bad canteen food, for which you are obliged to pay for). Management absolute beginners club, posh look a-likes with a power trip. They will only say hello when they feel like and they will treat you without respect. Applying for another position within the company is not possible, HR does not respond to your applications and they turn you down with the same template emails. Very low salary, bonus incentive is based on surrealistic targets, holiday requests are almost always denied or never answered. The office equipment is badly set up (common technical errors). You hear your colleagues complaining the whole time. Expensive company parties with food and music you will be sick from. Whatever is the problem, the finger is always pointed at you. Negative and unhelpful management. This makes everything very stressful which adds to the stress you already have. You feel like just coming in and being present without your mind being there. You feel sick if you think of work on your days off.

Viewing 388 - 390 of 7,599 Reviews

Glassdoor has 9,148 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.