Booking.com reviews

4.0

80% would recommend to a friend

(7,599 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Dec 4, 2014

Wish I loved it but.....no.

Recommend
CEO approval
Business Outlook

Pros

- The end of the year party in Amsterdam for everyone in the company. - The company is growing and there is no end in sight. The CEO is very smart and is setting up some interesting things for the industry.

Cons

- The job you are hired for is not the job you will end up doing and the company fails to train you adequately for the transition. - Goals and Targets change radically from quarter to quarter so there is no way to adequately know if you will be getting your bonus that quarter. - Upper management is super cliquey and people advance based on who they are friends with, not on the merits of their skills. - Booking has frozen most of their hiring and is forcing their employees to move to their new offices across the country. They sell this as an opportunity and offer a "generous" relocation package but this has become the only way to advance in the company. Managers constantly imply that you are selfish if you want to stay within your own office and grow your career there. Additionally realize that people are willing to move if you provide good opportunities for them, not just the same job in some nowhere town. - Pay is low for the stress of the job. - Booking is moving to micromanaging your day by monitoring every phone call you make every day. I didn't get into this business to be measured on my sales volume. I got in it to serve the hotels and make sure they are making a good profit off of us (and us them). - HR doesn't care about the garbage or harassment that their managers do or say to their employees.

avatar
Booking.com Response
11y
Yes, this is a changing environment as we try hard to manage our growth. A lot of thought is put into trying to minimize the impact on employees, but we need to get better. Thanks for taking the time to write.
1.0
Nov 27, 2013

False Hope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to meet some truly nice people.

Cons

False promises of advancing. Managers promote who they go drinking with, rather than those who perform. Extremely catty environment. Pay isn't good compared with market average. Competitors of Booking pay 30-40% more for same job. HQ and senior management is severely out of touch with what goes on in most offices.

2.0
Sep 29, 2013
Recommend
CEO approval
Business Outlook

Pros

- Good entry position if looking for a way into the industry. - Can advance fairly quickly if you focus your time on making friends in the company and attending booze sessions with your boss. - Paid trips to Amsterdam and other parts of the world and country.

Cons

- Very low morale - Not a good place to work if you have a family, or want one - Not judged on your merit, but on who you're friends with. - Senior management inexperienced - Everything is in beta test mode always (throw everything to the wall and see what sticks) - Low pay compared to competitors - Too much focus on office gossip and industry gossip - Closer to a clubhouse atmosphere than a professional corporation

Viewing 385 - 387 of 7,599 Reviews

Glassdoor has 9,148 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.