Booking.com reviews

Majority of product development teams are focused on a single conversion metric, often divorced from truly solving customer problems. Ideas are retried over and over, with very little fresh progress in solving legitimate problems. The Booking values dogma - goes unchallenged, and managers are happy as long as the primary metric graph is going in the right direction, despite its foundations often being rotten. Customer feedback/research is unilaterally screaming to stop using misleading content + psychological manipulation on the products, which is ignored. The scale of growth in the product organisations, results in having hundreds of people working on a very small product, resulting in huge amounts of repetition of ideas + mass amounts of conflict. Career progression is a box ticking exercise - reserved for those who want to play the game. Despite being such a diverse company the senior management are all Dutch - all long term employees & with little experience outside of Booking.com.

Have only worked there for less than 6 months but I have witnessed on a few occasion the abuse of power from the management team. One of my colleagues was on the borderline of being sexually abused during a work event by a team leader and nothing was done about it. When a complain was raised to higher management, it got completely brushed under the carpet. Another colleague was being pushed around and verbally abused by another team leader during another social event and once again nothing was done. The team leaders seem to be untouchable and this is a shame. It is also a common practice for team leaders to be sleeping around with agents. The current site leader is invisible and the managers are just focus on their targets.