Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 1, 2025

Used to be a great European company, now just another US corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good-to-very good depending on your location. Working is mostly remote and there are a couple of new offices that are fine if not a bit soulless compared to previous ones like the Bank. But then that’s a reflection on the company too. Free lunches. Decent discounts for booking.com but way worse than it used to be.

Cons

Lack of autonomy - everything is top down and measured and compared to within an inch of its life. Heavy management layers - I’ve been promoted in my time here and somehow I am now 3 levels further from the C-level than I used to be. So many layers of bureaucracy it’s impossible to get anything done. C-level - using their own enforced bureaucracy as an excuse to undergo mass redundancies at a time when profits and share prices are at an all time high. CEO - Gillian was great and made Booking a vibrant, fun, open culture than valued experimentation and fast learning. Glenn is the polar opposite. Culture - as above, the things that made Booking great have slowly been eroded by corporatisation. Offshoring - it never, never works but Booking have decided the people who made it what it is and gave Glenn his $60m yearly paycheck are the problem and need replacing by more expendable Indian staff in the centre of “excellence” - where the hiring bar has been significantly lowered. Promotions - not happening.

Viewing 361 - 363 of 7,594 Reviews

Glassdoor has 9,143 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.