Used to be a great European company, now just another US corporate - Anonymous employee Booking.com Employee Review

1.0
Apr 1, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is good-to-very good depending on your location. Working is mostly remote and there are a couple of new offices that are fine if not a bit soulless compared to previous ones like the Bank. But then that’s a reflection on the company too. Free lunches. Decent discounts for booking.com but way worse than it used to be.

Cons

Lack of autonomy - everything is top down and measured and compared to within an inch of its life. Heavy management layers - I’ve been promoted in my time here and somehow I am now 3 levels further from the C-level than I used to be. So many layers of bureaucracy it’s impossible to get anything done. C-level - using their own enforced bureaucracy as an excuse to undergo mass redundancies at a time when profits and share prices are at an all time high. CEO - Gillian was great and made Booking a vibrant, fun, open culture than valued experimentation and fast learning. Glenn is the polar opposite. Culture - as above, the things that made Booking great have slowly been eroded by corporatisation. Offshoring - it never, never works but Booking have decided the people who made it what it is and gave Glenn his $60m yearly paycheck are the problem and need replacing by more expendable Indian staff in the centre of “excellence” - where the hiring bar has been significantly lowered. Promotions - not happening.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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