Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Sep 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Free Banana, apples,coffee, meeting wonderful people from around the world, international atmosphere,

Cons

ALL WRITTEN IN REVIEW

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Booking.com Response
6y
Hi and thanks for your feedback. There is clearly a lot going on in this review with some very specific issues raised. I don’t know if you ever raised your concerns with another manager or The People Team, from what you say it doesn’t sound like it which is a shame if true. We have well established processes to help colleagues when they have concerns like you have raised. Even if you’re not happy raising things within the business we also have a group level help line / website that you could have used. Whilst you may not have raised this whilst you were working for us, there are enough details in here that I can follow some of these matters up and I promise you we will. I’m sorry you felt the need to address your concerns in this way and I wish you and your family best wishes for the future. Regards Ryan
1.0
Jul 13, 2019

dead end

Recommend
CEO approval
Business Outlook

Pros

this is great company if you want salary, live european life, and dont want any ambition.

Cons

it is dead end. employees are pretty demotivated. about half people stay for promise of promotion. but the rules keeps change so nobody knows how to do it. everybody hates silly rules but leadership still do it. it is like they are clueless they make decisions which demotivates employees, but then they never held accountable or any consequence when ppl leave or complain. only people who say yes and flatter them get any rewards. so, employees think they can get away with anything. in some parts of the company, they can. and if you tell hr, then you just get retaliation i heard. i am going to find a new job soon hopefully. it can be a depressive place. i heard it used to be good here few years ago, but i miss the good times.

1.0
Apr 18, 2019

Do not come there

Recommend
CEO approval
Business Outlook

Pros

- It offers a good relocation package to the Netherlands, so if you need a visa for coming to work over here it is a "nice" choice. It includes between 5k and 7.5k of cash, visa expenses, plane ticket for you and your partner/family, 1 month of rent and an agency services to help you find a home. - The lunch is good, and it costs around 2.5 euros, already included in your payslip, which is a great deal for the Netherlands. - The offices are quite nice, usual perks such as fruit, coffee. - If you are lucky, you get a good manager that will help you grow. - *most* of the teams have a good work/life balance

Cons

- This was the company I've been disappointed the fastest in my career, realised it was not a good company after 3 months being in there. - The company embaraces and promotes people that firefights issues in production, the type of people that can find the bug on the spaghetti code put into production and fix it fast. On the other hand, if you are a person that likes to be preventive, tries to push for better coding practices, promotes the development of tests in order to AVOID AS MUCH AS POSSIBLE future issues in production, you will get nothing. I had a manager that told me that "writing tests was slowing us down", and I must stop writing them. - There is a big monolith written in Perl. Having a monolith is not bad per se, coding in Perl is not bad per se. Having a monolith in perl without proper ownership of teams through the code, with people pushing changes without even testing them, with people making deploys and not caring about anything during the process, is horrible and painful. If I had known this before joining, I would have not joined at all. - All the people I referred had a horrible experience on the interview process, which tells me that 1) I was lucky in the recruitment process, and 2) there are a lot of unprofessional people working in HR. - I did not experience it myself, but there are a lot of burnout cases through the company (I personally know 2 cases). Most of them are a consequence of bad managers. There are a lot of good managers but most of them will not shine, as they are not showponies. - There are a lot of retaliation cases, also did not happen to me but it did to a close friend. If you decide to join, do get well with your manager. - If you want to grow in there, you need to have 3 things: - excellent communication skills - excellent commercial awareness. - speed coding and pushing changes fast. Quality of your code is not important at all (unless you get a good manager). - Being a team lead sucks, as you will have way more responsibilities than the developers, but the difference on the payslip is between 0 and 5%. - During the interview process they will tell you that they will support your partner on finding a job. That is a huge lie. The only thing they do is give him/her a couple of CV trainings.

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