Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Oct 19, 2018
Recommend
CEO approval
Business Outlook

Pros

international colleagues who , sadly, are being treated horribly...

Cons

Total chaos in HQ, high discrimination, promotions given by favouritisms, no meritocracy, hardly any diversity, no long-term strategy. High uncompliance from senior management and leadership roles, high sexism, arrogance, no teamwork between departments and teams, inexisting work etich and values. Unprepared and inexperienced people put in department director positions, who keep hiring friends instead of skilled … Bullying, homophobia and misogyny...and the list is WAY TOO LONG TO WRITE HERE... Bullying ans sexual abuse from management, HR...useless

1.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Office is in Amsterdam It was a good company once.

Cons

Favoritism Promotion process is broken Non tech company Cost cutting Outdated tech stack Weird concept of team lead Non technical leadership Manual Deployment Open culture is a myth(Get ready for retaliation) Expect things like super strict work timings, 8 hours excluding lunch hours mostly micro management from middle management is driving this place to the ground.

1.0
Aug 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Free lunch and fruit - Nice international colleagues

Cons

Terrible workplace, site leader, managers and team leaders do whatever they want. If they don't like you they will find a way to fire you, supported by HR. On the other end, if you are "friendly" and you are not a foreigner you will receive a promotion easily. I saw people been sexually harassed during company events and the team leader involved still work in the office. One of the team leaders, recently promoted to be a manager, almost punched an agent in another company event One of the managers has the partner works in the office. One of the current senior team leaders was promoted after receiving a letter from an employee's GP saying this person was mobbed. HR instead of investigating the issue or dismissing the manager helped cover it up.- 2 years ago some managers tried to develop talents within the office creating a program to help agents becoming Team Leaders, one of them, English, was selected without even applying to the program. No work balance, you cannot request the start a specific hour and your preferences are never taken into consideration by planning The company doesn’t care at all about her people, they know this office has ethical issues, and managers deal with internal promotion in a shady way but they are fine about it.

Viewing 307 - 309 of 7,594 Reviews

Glassdoor has 9,143 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.