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      Amazon

      Engaged Employer

      Amazon reviews

      3.5

      60% would recommend to a friend

      (209,456 total reviews)
      avatar

      Andrew Jassy

      50% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Senior management

      Amazon has an employee rating of 3.5 out of 5 stars, based on 209,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      209K reviews
      3.0
      Aug 20, 2008

      Could be better could be worse

      Customer service team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a fairly decent company to work for although it can get crazy and hectic come the holidays. The pay scale is fairly average I suppose however for the amount of work that you're required to do (ie putting in OT alot) and constantly changing work schedules (tends to change every 6-8 months) and dealing with angry customers makes it seem below average. Communication between management and employees can go either way. All in all not a bad place to work.

      Cons

      Schedules being changed every 6-8 months and the stress of dealing with really angry customers.

      4.0
      Aug 19, 2008

      It's fun if you make it fun

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Challenging problems (depending on which part you work on) 2. Fun environment 3. A lot of "not invented here" -- if you can play it right, you can build quite an engineering portfolio for yourself 4. If you are an adrenaline junkie -- you will enjoy the rush of having to fix a broken website in real-time. 5. Management seems to recognize some failures and is remedying them, slowly but surely.

      Cons

      1. Boring work (if you don't work in a good group) 2. Too much decentralization -- lots of inter-group bickering that wouldn't happen at other shops 3. Too much "not invented here"

      4.0
      Aug 10, 2008

      Exciting challenges in scale and availability to solve, but benefits could be better

      Software development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chance to work with great engineers, exposure to scaling, availability and reliability issues in software and systems, and great senior management who apparently know what they are doing. The stock units aren't bad either with the way the stock is doing lately.

      Cons

      Heavy oncall load in certain orgs/teams, few benefits compared to Google/Microsoft/Yahoo etc. Plus, too much emphasis on frugality to the extent of being cheap in too many issues.

      Viewing 208798 - 208800 of 209,456 Reviews
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      Glassdoor has 250,888 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.