Could be better could be worse - Customer Service Team Lead Amazon Employee Review

3.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Its a fairly decent company to work for although it can get crazy and hectic come the holidays. The pay scale is fairly average I suppose however for the amount of work that you're required to do (ie putting in OT alot) and constantly changing work schedules (tends to change every 6-8 months) and dealing with angry customers makes it seem below average. Communication between management and employees can go either way. All in all not a bad place to work.

Cons

Schedules being changed every 6-8 months and the stress of dealing with really angry customers.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of mentorship and opportunities

Cons

Could potentially get night shift

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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