Amazon Resolutions reviews

3.5

54% would recommend to a friend

(258 total reviews)
avatar

Andrew Jassy

41% approve of CEO

50% positive business outlook

Resolution employees have rated Amazon with 3.5 out of 5 stars, based on 258 company reviews on Glassdoor. This indicates that most Resolution professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Resolution professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

258 reviews
3.0
Jan 30, 2026

Was better

Recommend
CEO approval
Business Outlook

Pros

Less office politics compared to other companies. Benefits are good.

Cons

Was a better place to work before covid. Micro management & outside senior leadership has changed the environment.

4.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary by local standards Good additional benefits outside of salary Team culture is positive and co-workers are helpful

Cons

Intense costumer pressure during peak season Limited opportunities for growth, competition Lack of addressing systemic problems reported by teams

Viewing 4 - 6 of 258 Reviews

Glassdoor has 250,611 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.