Amadeus reviews

4.0

79% would recommend to a friend

(4,387 total reviews)
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Luis Maroto

79% approve of CEO

67% positive business outlook

Amadeus has an employee rating of 4.0 out of 5 stars, based on 4,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amadeus employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Multi cultural environment with lots of travel opportunities specially in Sales or Account Management groups. Company invest in employee training. Offices are located in best IT and business areas in most cities. Global leader in Distribution and Airline IT segments. Deals with top global and regional travel players in all segments (travel suppliers and distributors). Work life balance and benefits are good.

Cons

Management team (managers and directors) has no coaching or mentoring on how to execute strategies or handle employees. No career paths other than basic associate, junior and senior titles. Very slow processes; implementation and communication of best practices takes years. People are very jealous of information in fear of losing their jobs. Employee base is old (average >45 yrs). Product strategy is European centric. Not many career opportunities.

3.0
Sep 2, 2012
Recommend
CEO approval
Business Outlook

Pros

complex architecture, there's plenty to learn everything in the backend part is coded in C++ third party libraries are allowed

Cons

60%-80% of time is due to maintenance, since Amadeus hosts everything 50% of people are external consultants, needless to say that a consultant's salary is way lower than a regular empoyee. They are now at a point where they can not hire easily people that have been working there as consultants for years, because that would be a financial problem for the consulting companies. Because of this crazy policy to hire through consulting companies, people tend to leave soon, and there is a huge turnover. Management doesn't push enough for hiring consultants, and in some cases you can end up in a team where only your team leader is a regular amadeus staff. There are also cases of full teams/products being developed by external societies within amadeus premises. To recap: you will be working your ass off, for less money than what a regular employee is payed, and you will not get hired easily. Going up in the ladder is no more fun, team leaders just don't care about their products, all they do is trying to have some more budget to do maintenance. There are internal fights between departments, and if you need another team to do something for you, you will have to wait months for just a minor change. People in general are not proactive and all they want is their paycheck at the end of the month. On the other hand, if that's what you're looking for, Amadeus might be the place for you. You can do 9:30am-6pm, with nice 2h lunch break and no one is ever gonna bother you. There is a cantine, where, if you are a consultant, you will have to pay around double what a regular employee pays. Most of the engineers are new grads, ie. not experienced and not trained In conclusion, if you can not find anything else, or if you enjoy a lay back culture, this might be the place for you. If you want to work with smart people, in a company that cares about you, drive away from Amadeus.

1.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Talented colleagues, exposure to diverse cultures.

Cons

Lack of accountability in leadership, retaliation for speaking up, no real inclusion, poor mental health support, and favoritism in promotions.

Viewing 211 - 213 of 4,387 Reviews

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