Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)
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Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 3, 2025

No longer a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities for change of roles Entry level employees’ voices are always valued but not middle management. Company’s overall performance is strong and recruitment is great with tons of talented individuals!

Cons

Used to be a great place to work when the previous CEO was around where directions are transparent. However, with the new leadership, many employees from various countries were forced to leave with management finding fault with performance which came as a surprise to many and asked to sign mutual separation agreement and they ended up hiring in Bangkok which is much lower in cost. The company’s performance management culture used to be strong but believe with cost cutting measures to centralise in Bangkok and probably not wanting to create rumours of retrenchment, many out side of Bangkok encountered the same “treatment” suddenly without any signs of managers informing them of poor performance prior which goes against the performance management culture which was strong all along. This is especially so in the Customer Experience Group.

4.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people to work with

Cons

The place was all good there

4.0
Jun 28, 2025

Overall good experience

Recommend
CEO approval
Business Outlook

Pros

Friendly people Diversity (Colleagues from all over the world) Complex but cutting-edge ways to optimize everything

Cons

Some managers are toxic Too much emphasis on visualization

Viewing 280 - 282 of 2,912 Reviews

Glassdoor has 3,259 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.