Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 271 reviews)); "People are great in general" ((in 187 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 143 reviews)); "good pay and bonus." ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "need to perform otherwise there is no career progression" ((in 25 reviews)); "No career opportunities" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,908 total reviews)

Omri Morgenshtern

75% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,908 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Jan 4, 2017

Customer Experience Group

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Lively bunch of young professionals who are dedicated and equipped with a host of skills that are delivered with finesse.

Cons

Not much benefits but the base pay and allowance makes up for it. As well as highest discounted rate for parking.

4.0

Dec 29, 2016

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Good company to work at at least for me ,I spent exactly 1 year , There was lots of complex issues and complaints from the customers, too much overload of calls , emails however i was enjoying it as that was the reason behind my eagerness to work at agoda to grow specific skills and to gain experiences. Beside what i mentioned up the company is a big brand and good for a life time career if you are patient.

Cons

Hard to grow on the ladder, The recent management strategy is to hire more external work force than giving opportunities to the current ones

5.0

Dec 7, 2016

If you like working with the world's smartest people

President

Recommend

CEO approval

Business Outlook

Pros

At heart, an engineering company, run by really sharp people who aren't politicians

Cons

Very competitive industry, non-stop action, things happen at a fast pace. If you like fast cars.

Viewing 2794 - 2796 of 2,908 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

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If you like working with the world's smartest people

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