Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 271 reviews)); "People are great in general" ((in 187 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 154 reviews)); "Benefit and work life balance is good" ((in 143 reviews)); "good pay and bonus." ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "need to perform otherwise there is no career progression" ((in 25 reviews)); "No career opportunities" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,908 total reviews)

Omri Morgenshtern

75% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,908 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,908 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

1.0

Jan 12, 2017

stress

Customer support

Recommend

CEO approval

Business Outlook

Pros

salary is ok, cant think of too many

Cons

too stressful, teamleaders dont support you, but push you to work more and more, not for long term employment

5.0

Jan 10, 2017

Global Support Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Considering the size of the company it has a very close knit feel.

Cons

Haven't encountered anything I would consider a con as yet.

4.0

Jan 9, 2017

Agoda.com

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

good coworkers, many team building events, nice office in good location

Cons

As a seniour agent salary lever was way below of the new ones.

Viewing 2791 - 2793 of 2,908 Reviews

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Accounting Manager (Contract, Rocket Travel by Agoda)

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Agoda

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stress

Global Support Engineer

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