Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Apr 25, 2025

Data-driven decision making

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Genuinely data-driven decision making. I’ve worked at many companies that claimed this, but Agoda is the first that truly walks the talk.

Cons

Limited chances to succeed in many teams if you don't have a strong analytical skills or a data-first mindset.

1.0

Apr 25, 2025

A bit below average for Working Culture

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

Employee events, employee benefits, hybrid working, inclusivity for all

Cons

Toxic people in management, harder KPI with average salary raise each year, template and diplomatic answers from management without real solution for employee's concerns

5.0

Apr 25, 2025

Happy to be Part of Agoda

Regional customer service manager

Recommend

CEO approval

Business Outlook

Pros

Diversity & Inclusion: Emphasizing a commitment to a diverse and inclusive workplace. Strong Values & Culture: Fostering a robust organizational culture grounded in strong values. Beautiful Offices Worldwide & Relocation Opportunities: Offering stunning office locations globally with opportunities for relocation. Competitive Salaries & Perks: Providing attractive salary packages along with additional perks. Hybrid Model & Work-from-Home Allowances: Supporting a flexible work environment with hybrid options and allowances for remote work. Amazing Talent across all levels & Great Leadership Team

Cons

I can't think of anything at the moment, as my pre-joining research about Agoda has proven accurate—it's an incredible company to work and grow with.

Viewing 367 - 369 of 2,915 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

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Data-driven decision making

A bit below average for Working Culture

Happy to be Part of Agoda

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