Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 191 reviews)); "Benefit and work life balance is good" ((in 151 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 148 reviews)); "good pay and allowance on monthly basis" ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 67 reviews)); "need to perform otherwise there is no career progression" ((in 24 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "no career development" ((in 17 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Jun 4, 2025

Working at Agoda

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

- Good engagement activity - Competitive Salary

Cons

- Manager level is like randomly picked, depending on your luck. If you have a good manager, you will have a good career path - Manager is not supportive

3.0

Jun 3, 2025

Average

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Well equipped offices and pantry

Cons

Internal politics in middle and higher managements makes climbing the ladder internally very difficult, promotions are not meritocratic. There is also an issue where people are given acting roles and then never confirmed and this is done rinse and repeat so they don't have to pay the higher confirmed salary for the work being done. Night shift allowance has also not increase in years

2.0

Jun 3, 2025

Good

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

You can work from home and the bonus is very good

Cons

You don´t have career oportunities

Viewing 301 - 303 of 2,913 Reviews

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