ADP reviews

3.7

71% would recommend to a friend

(22,295 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
4.0
Mar 3, 2011
Recommend
CEO approval
Business Outlook

Pros

ADP has great training programs, as recruiters around the globe have recognized! TotalSource is a great product and is easy to believe in if you have business savvy at all. It is also the fastest growing Employer Services product at ADP. Great people, great colleagues.

Cons

You will be managed to a number on a weekly basis - activity is key (which all good salespeople know). When you gain a year or two of tenure, if you are well above your quota but not closing business at the frequency that management wants to see - it will be a performance issue. If you are struggling to get your number on track, the help you will receive will be limited unless you are still within your first 9 months. Development consists of trainings mainly - then you are on your own. You will be competing with other Business Units CONSTANTLY. Though the mission is to form unity and work together, some people will not want to work with you and TotalSource reps always lose. Major Accounts reps believe that they own your territory and compete constantly to gain access. Small Business reps believe that the sales process should be quicker and don't take the time to figure out how to work with you 80% of the time. These partners will be positioned as lead generators to you in the interview process - know that there will be a ton of work on your part getting them to work with you, and in order to succeed you will share credit when it may not be due.

5.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

benefits are endless, the growth opportunity is superb, the training and development are consistent. We have several folks here that have been here for 10, 20, 30 yrs. I have been with ADP over 10 yrs and never plan to leave. We are pushing our diversity efforts and making sure that folks are given equal opporunity for every position.

Cons

Disconnects at times when so many folks are remote. At times there are so many webinars, emails, etc .that messages get lost in translation. It's best to pick up the phone or walk to someone's office to express an opinion or a different point of view.

2.0
Feb 28, 2011

Lack of opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent salary, good benefits and access to professional perks, colleagues inspire a fun environment, though they aren't always self sufficient

Cons

lack of communication from leadership and across departments, silo'ed business units, lack of opportunities for learning, growth and promotions

Viewing 21946 - 21948 of 22,295 Reviews

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